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Privacy Policy

Last updated: 1 April 2021

What does this notice cover?

This notice describes how Imabi Ltd (“Imabi”, "we", "us" or "our") processes your personal information when you visit our website imabi.com (the “Website”). It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the "Your choices and rights" section. 

We may also provide you with additional information when we collect personal data, where we feel it would be helpful to provide relevant and timely information. 

If you have any questions please contact us using the details in the “Contact us” section.

What personal data we collect

We collect the following information about you when you visit our Website:

  • information to identify you – such as your name and email address;
  • information related to the browser or device you use to access our Website;
  • your marketing preferences including any consents you have given us; and
  • the content of communications you send us.
  • We collect most of this information from you directly when you visit the Website. 

Why we collect, use and store this personal data

We collect, use and store your personal data for the reasons set out below.  

As required to conduct our business and pursue our legitimate interests, in particular:

  • we will use your information to provide the Imabi products and services you have requested, and respond to any comments or complaints you may send us;

    • we monitor use of our website and use your information to help us monitor, improve and protect our services;
    • we will use information you provide as well as information which we have collect about you to investigate any complaints received from you, or from others, about our website, products or services;
    • we will use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such information in connection with legal process or litigation); and
    • we will use data of some individuals to invite them to take part in market research.

    Where you give us consent:

    • we will send you direct marketing in relation to our relevant products and services;
    • we place cookies and use similar technologies in accordance with our Cookies Notice and the information provided to you when those technologies are used; and
    • on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.
  • For purposes which are required by law:
    • In response to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we can send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an email (i.e. clicking ‘unsubscribe’), or by contacting us using the details set out below.

How we share your personal information 

Personal information will also be shared with third party service providers, who will process it on our behalf for the purposes identified above. We use third party providers of website hosting and maintenance, and providers of marketing/ e-mailing platforms. We may also disclose your personal information to professional service providers such as lawyers, and to regulatory authorities.

If Imabi is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchaser's adviser and will be passed to the new owners of the business.

Generally, we keep your personal information within the UK. However, it is possible that your personal information may be transferred to and stored in a location outside of the UK or the European Economic Area (“EEA”). Certain countries outside the UK and EEA have a lower standard of protection for personal information. Where your personal information is transferred outside of the UK or EEA to a country which does not offer a similar level of protection, we will take steps to ensure your personal information is adequately protected (e.g. by way of entering into contracts that have been approved by the relevant UK or EU authorities or relying on a supplier’s ‘Binding Corporate Rules’ or by relying on  such other data transfer mechanisms as available under applicable data protection laws). A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.

Your choices and rights

You have the right to ask us for a copy of your personal information; to correct, delete or restrict processing of your personal information; and to obtain personal information you have provided in a structured, machine readable format. In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement).  

These rights may be limited, for example if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, you have the right to complain to a data protection authority where you live, work or believe a breach has taken place. In the UK, this is the Information Commissioner’s Office.

Where provision of your personal information is mandatory, if the relevant information is not provided, then we will not be able to fulfil your requests to register, make a purchase or otherwise engage with Imabi. All other provision of your information is optional.

How long we retain your personal information

[Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.

Where we process personal data for site security purposes, we generally retain it for 12 months. 

Where we process personal data in connection with performing a contract, we generally keep the data for 6 years from your last interaction with us.   

We may also keep personal information for longer periods where we are required to do so for legal or regulatory reasons, such as tax and accounting. For more information, please contact us using the details below.

Updates to this privacy notice

We may update this notice at any time to reflect changes in the way we use personal information. We will provide you with a new notice when we make any substantial updates where reasonably possible. We may also notify you in other ways from time to time about the processing of your personal information. 

Contact us

The controller of your personal information will be Imabi Limited.

If you have questions about this notice or our use of your personal information, please contact us at info@imabi.com.